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We state a typical delivery time of 3-4 working days from the date of placing of the order providing the goods are in stock (which well over 99% of the time they are). However we aim to be (and we generally are) much quicker than that whenever we can. If you have a certain date, e.g. a birthday, by which you absolutely positively must receive your order then please let us know and we’ll do our very best to help.

Out of Stock Items

If an item is out of stock temporarily but we are expecting it in shortly then we’ll hold your order until we can send everything in one go.

If an item is out of stock for more than a couple of days then we’ll email you to advise you of the situation and ask you if you would like us to send everything when the missing item arrives in stock… or if you would prefer us to send what we can straight away and the missing item when we receive it. Of course, there will be no extra shipping charge either way.

We reserve the right to replace items with a similar substitute of an equal or greater value in the very unusual circumstance that we are unable to obtain an item (we always strive to send what you order - if you don't like the substitute you can, of course, return it to us).

We don’t send out packages on Saturdays or Sundays (we need a break too!).

As we are sure you will understand, we cannot be held responsible for the delays caused by any third party.

We process orders from Monday to Friday, 9am to 5pm, with the exception of UK Bank Holidays. We try to send out orders either on the day that we receive them, or the following day, wherever possible.

AMAZON UK Deliveries

We ship Amazon(and all) orders as quickly as we can.  We will always give an indication of the likely shipping time as part of the checkout process. 

This is a best estimate for the shipping time, given the time of the year and other conditions and is not guaranteed. We do not have any control over deliveries once they have left our premises and take no resposibility for delays that occur wth the courier.

Royal Mail Deliveries

Royal Mail 24 - (the business replacement for 1st Class)
The Royal Mail states that, for items shipped using the Royal Mail 24 service, "we aim to deliver your parcels the next working day".

Royal Mail 48 - (the business replacement for 2nd Class)
The Royal Mail states that, for items shipped using the Royal Mail 48 service, "we aim to deliver your parcels within two working days, with a small minority within 3 working days".

However, just like when you post a letter, deliveries can occasionally take longer than these stated target delivery times, and this is out of our control.

Neither the Royal Mail 24 nor 48 services are trackable. In both instances once we have dispatched your order we are unable to influence how quickly it arrives nor can we change the delivery address.

Sadly we are currently unable to accept orders for delivery in the EU due to restrictions associated with Brexit.  And we are unable to ship to the USA either due to the excessive restrictions and documentation required.