how long until i get my sweets? We state a typical delivery time of 3-4 working days from the date of placing of the order providing the goods are in stock (which well over 99% of the time they are). However we aim to be (and we generally are) much quicker than that whenever we can. If you have a certain date, e.g. a birthday, by which you absolutely positively must receive your order then please let us know and we'll do our very best to help. CityLink Courier Delivery - Next Working Day After We Dispatch If you select the CityLink Courier delivery option then your order will be delivered the next working day after we dispatch it (except for a couple of the more remote parts of the UK mainland where delivery may take an extra day - this is very rare).

We offer the CityLink Courier option as a service to our customers for larger orders - you don't pay any more for it (in fact you pay considerably less than it costs us!) but we want you to be delighted with not only your sweets but also how quickly they are delivered.

Out of Stock Items
If an item is out of stock temporarily but we are expecting it in shortly then we'll hold your order until we can send everything in one go. If an item is out of stock for more than a couple of days then we'll email you to advise you of the situation and ask you if you would like us to send everything when the missing item arrives in stock… or if you would prefer us to send what we can straight away and the missing item when we receive it. Of course, there will be no extra shipping charge either way. We reserve the right to replace items with a similar substitute of an equal or greater value in the very unusual circumstance that we are unable to obtain an item (we always strive to send what you order - if you don't like the substitute you can, of course, return it to us). We don't send out packages on Saturdays or Sundays (we need a break too!). As we are sure you will understand, we cannot be held responsible for the delays caused by any third party